Privacy Policy

Introduction

Joka Room Casino values the privacy of its visitors and is committed to protecting personal information collected through the website. This Privacy Policy explains what data we gather, how it is used, and the measures taken to keep it secure.

By accessing or using the website, you agree to the practices described in this policy.

Information We Collect

When interacting with Joka Room Casino, certain information may be collected automatically or provided voluntarily by users.

This may include:

• Full name and contact details
• Email address
• Device and browser information
• IP address and location data
• Payment-related details when transactions occur
• Website usage activity and preferences

Information may be collected during registration, customer support communication, promotional participation, or general website browsing.

How We Use Your Information

Collected data is used to ensure proper operation of the website and improve user experience.

Your information may be used to:

• Create and manage player accounts
• Process deposits, withdrawals, or related transactions
• Provide customer support services
• Deliver bonuses, promotions, and updates
• Improve website functionality and performance
• Prevent fraud and unauthorized activities

Marketing communications are only sent where permitted by applicable regulations.

Cookies and Tracking Technologies

Joka Room Casino uses cookies and similar technologies to enhance website performance and personalize user experience.

Cookies help us:

• Remember user preferences
• Analyze traffic and site behaviour
• Improve navigation and loading speed
• Provide relevant promotional content

Users can manage or disable cookies through browser settings.

Data Sharing

Personal information may be shared with trusted third parties when necessary, including:

• Payment processing providers
• Technical and hosting partners
• Marketing and analytics services
• Legal authorities when required by law

We do not sell personal information to external organizations.

Data Protection and Security

We implement appropriate technical and organizational safeguards designed to protect personal data from loss, misuse, or unauthorized access.

Security practices include encrypted connections, restricted data access, and secure storage systems.

User Rights

Depending on applicable laws, users may have the right to:

• Request access to stored personal information
• Correct inaccurate data
• Request deletion of personal data
• Withdraw consent for marketing communications
• Request data portability where applicable

Requests may be submitted through the website’s support channels.

Data Retention

Personal data is retained only for as long as necessary to fulfill operational, legal, and regulatory obligations.

When information is no longer required, it is securely deleted or anonymized.

Policy Updates

Joka Room Casino reserves the right to update this Privacy Policy periodically. Continued use of the website after changes indicates acceptance of the revised policy.

Contact Information

If you have questions regarding this Privacy Policy or how your data is handled, please contact customer support via the official website.